Privacy policy
1. INTRODUCTION
This Privacy Policy describes how Zavensox (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.zavensox.shop. Zavensox is a brand owned and operated by BIRDWALK PTY LTD , an Australian company registered under the Corporations Act 2001 (ACN: 697 261 377).
2. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Support Information: Any information you provide when contacting our customer support team at support@zavensox.shop.
3. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
4. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
Shopify: We use Shopify to power our online store.
Payment Processors: We use secure payment gateways to process your transactions. Your credit card information is always encrypted during transfer over networks.
Compliance: We may also share your Personal Information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.
5. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. SECURITY
The security of your personal information is important to us. We follow industry standards to protect the personal information submitted to us, both during transmission and once it is received.
7. YOUR RIGHTS
If you are a resident of certain jurisdictions (such as California under the CCPA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
8. CHILDREN'S PRIVACY
The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children.
9. CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
- Legal Business Name: BIRDWALK PTY LTD
- ACN: 697 261 377
- Director: Jemima Trout
- Registration Date: April 18, 2026
- Address: 73 Alexandra St, Drummoyne, NSW 2047, Australia
- Email: support@zavensox.shop
- Phone: +61 494 558 489